Important Information Regarding Flood Damaged Heating Equipment

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Location

United States
US

Weil-McLain Support Services

Call (800) 654-2109 and select the respective call option to reach a department specialist:

Homeowners

If you are a homeowner and experiencing a problem with your Weil-McLain equipment, please contact your installer or locate a heating contractor in your area.

Locate a Contractor

Purchase Information

If you are a heating contractor, please contact your local wholesale distributor for pricing and availability using our Distributor Locator.

Locate a Distributor

Distributor Support (Option 1)

Phone: (800) 654-2109

Call Hours: Monday - Friday, 7:00AM to 4:00PM CST

Residential Technical Services for Contractors(Option 2, then follow prompts)

Phone: (800) 654-2109

Call Hours: Monday-Friday excluding holidays, 7am-6pm CST

Email: wmtechnicalservices@weil-mclain.com

Live Chat Tech

Commercial Technical Services for post-install Support (Option 2, Option 2 again)

Phone: (800) 654-2109

Call Hours: Monday-Friday excluding holidays, 7am-4pm CST

Email: wmComTechServices@weil-mclain.com

Consumer Relations (Option 3)

General Questions or information only. See Contractor Locator to locate a contractor for technical support or troubleshooting.

Phone: (800) 654-2109

Call Hours: Monday - Friday, 7:30AM to 4:00PM CST

Email: webmaster@weil-mclain.com

Homeowner correspondence may be mailed to:

Weil-McLain Consumer Relations
500 Blaine Street
Michigan City, IN 46360

Warranty Call Center (Option 4)

Phone: (800) 654-2109

Call Hours: Monday - Friday, 8:00AM to 7:00PM EST

Email: wm.w@weil-mclain.com

Live Chat Warranty

Product Registration (Option 7)

Phone: (800) 654-2109

Call Hours: 24/7

Notices Department

All insurance, notice of inspection, certified or other legal correspondence should be sent to:
Email: wm.notices@weil-mclain.com
Fax: 1+219-315-0177
OR:
Weil-McLain: Notices Department
500 Blaine Street
Michigan City, IN 46360

Administrative Office

999 McClintock Drive
Suite 200
Burr Ridge, IL 60527
855-248-1777; local 630-560-3700
Fax: 630-560-3769