Location
Weil-McLain Support Services
Call (800) 654-2109 and select the respective call option to reach a department specialist:
Homeowners
If you are a homeowner and experiencing a problem with your Weil-McLain equipment, please contact your installer or locate a heating contractor in your area.
Purchase Information
If you are a heating contractor, please contact your local wholesale distributor for pricing and availability using our Distributor Locator.
Distributor Support (Option 1)
Phone: (800) 654-2109
Call Hours: Monday - Friday, 7:00AM to 4:00PM CST
Residential Technical Services for Contractors(Option 2, then follow prompts)
Phone: (800) 654-2109
Call Hours: Monday-Friday excluding holidays, 7am-6pm CST
Email: wmtechnicalservices@weil-mclain.com
Live Chat TechCommercial Technical Services for post-install Support (Option 2, Option 2 again)
Phone: (800) 654-2109
Call Hours: Monday-Friday excluding holidays, 7am-4pm CST
Consumer Relations (Option 3)
General Questions or information only. See Contractor Locator to locate a contractor for technical support or troubleshooting.
Phone: (800) 654-2109
Call Hours: Monday - Friday, 7:30AM to 4:00PM CST
Email: webmaster@weil-mclain.com
Homeowner correspondence may be mailed to:
Weil-McLain Consumer Relations
500 Blaine Street
Michigan City, IN 46360
Warranty Call Center (Option 4)
Phone: (800) 654-2109
Call Hours: Monday - Friday, 8:00AM to 7:00PM EST
Email: wm.w@weil-mclain.com
Live Chat WarrantyNotices Department
All insurance, notice of inspection, certified or other legal correspondence should be sent to:
Email: wm.notices@weil-mclain.com
Fax: 1+219-315-0177
OR:
Weil-McLain: Notices Department
500 Blaine Street
Michigan City, IN 46360
Administrative Office
999 McClintock Drive
Suite 200
Burr Ridge, IL 60527
855-248-1777; local 630-560-3700
Fax: 630-560-3769